We have extensive experience and in-depth knowledge of Australian domain name licensing processes according to auDA (Australian Domain Administration) policy.[/et_pb_text][et_pb_text admin_label=”details” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]
Welcome to DBR’s Ethical Domain Name Complaints Services.
If a customer approaches DBR and asks us to acquire a name for them, we do EVERYTHING in our power to secure that name for them.
We recommend making complaints to auDA as a last resort only!
We will not help you submit a complaint out of spite (because you can’t have the name) or because you think the name is too expensive.
Before you contemplate hiring us to help you make a complaint, you should be able to answer YES to the following questions:
- Has the ABN or ACN (or business or company) of the registrant expired or been deregistered?
- Have you tried to contact the registrant by email?
- Have you tried to contact the registrant by associated domain names?
- Have you tried to phone the registrant?
If you don’t know how to contact the current domain name owner, please use our Domain Hunting Services.
Once you have established you can not contact the current owner of the domain name and their company no longer exists, we will also perform further extensive research ourselves, in an effort to make contact with the current registrant. For ethical purposes, we feel the current owner of a domain name needs to be given every chance to accept payment for the name, or decline that they want to sell the name. Our extensive research also involves sending a physical DBR postcard to the registrant’s current address advising them to please make contact with us regarding the sale (or to decline the sale) within 7 days.
If we CAN make contact with the registrant, here is what we do:
- If we receive a “yes – I am interested in selling” response we begin negotiating the sales price with them. (We do not charge you the initial “Domain Hunting” fee if you have already paid our “Ethical Complaints Fee” – however, our success fee‘s will still be charged if we are successful in brokering the sale for you.)
- If we receive a “no – I’m not interested in selling” response, we will not help you move forward with making an auDA complaint against the registrant.
- We must reiterate that we DO NOT recommend you make a complaint against the current owner of a domain name, out of spite that you can’t have the name or you consider the price too high.
If we CAN NOT make contact with the registrant:
If the current registrant of the domain name can’t be contacted (through our exhaustive research) and has let their business name, company name or ABN expire or become de-registered, then we can only come to the conclusion that the current registrant of the domain name no longer has any interest in the name, or in profiting from the sale of the name, as they have chosen not to have any form of communication in regards to the domain name.
In this case, after all the above processes have been validated, we will be happy to aid you in making a formal complaint to the appropriate registrar against the license of the name according to auDA Policy in the hope to speed up the process of seeing the domain name enter the open market for an equal and fair opportunity for those interested in owning it, to acquire it.
Defending an auDA Complaint
We can help you defend your domain name against a legitimate auDA complaint.
We are not lawyers, but we deal with the Australian domain name market every day. We have been very successful in defending our own names, as well as domain names held by our clients, against official complaints made to auDA over the use of an Australian domain name that is being used properly, but currently not abiding by auDA policy.
Before making your payment for our auDA complaint defence services, we would prefer you give us a call on 1300 76 55 66, anytime. In this way, we can give you our opinion if this is something we can help you with, or if you should be proceeding with a licensed lawyer to move forward with your defence.
Please note: we can not help defend clear cases of “cybersquatting” domain names. If you need this explained to you, please feel free to give us a confidential phone call.[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″][et_pb_image admin_label=”logo” src=”https://dbr.com.au/wp-content/uploads/2016/06/logo_DBR_600w.png” alt=”complaint to auda” show_in_lightbox=”off” url_new_window=”off” use_overlay=”off” animation=”fade_in” sticky=”off” align=”center” force_fullwidth=”off” always_center_on_mobile=”on” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] [/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section]